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Security

Concierge & Reception Security

A warm welcome and a secure building, from the same person.

In short: Front-of-house officers who welcome visitors and control access. Available across the UK, with a free security survey and fixed pricing.

Security officer monitoring a building lobby
SIA licensedBS 7858 vetted officers
NASDU K9Accredited dog handlers
NSI Gold24/7 CCTV monitoring
48-hour deploySolar CCTV towers
NationwideEngland, Scotland, Wales & NI
Overview

Concierge & Reception Security by Prestige FM.

Concierge security officers combine customer service with vigilant access control in corporate lobbies, residential blocks and mixed-use buildings.

They manage visitors, deliveries and contractors, monitor CCTV and respond to incidents, while giving residents and guests a professional first impression.

Uniformed security officers team
What’s included

Every detail, covered.

  • Reception and visitor management
  • Access control and passes
  • Deliveries and contractor sign-in
  • CCTV monitoring
  • Building patrols and lock-up

Ideal for

Corporate officesResidential blocksBuild-to-rentMixed-use buildings
How it works

From enquiry to eyes on site.

Free security survey

We assess your site, risks and vulnerabilities, in person or remotely.

Tailored plan

A fixed-price proposal combining officers, K9, patrols and CCTV as needed.

Rapid deployment

Vetted officers mobilised and CCTV towers on site, typically within 48 hours.

Monitor & respond

24/7 control room, live talkdown, police escalation and clear reporting.

Standards

Licensed. Vetted. Accountable.

SIA licensedEvery officer and handler holds a valid Security Industry Authority licence.
BS 7858 vettedOfficers are screened to the British Standard for security vetting.
NASDU K9 teamsDog handlers and dogs accredited by the National Association of Security Dog Users.
NSI Gold monitoringCCTV monitored through an NSI Gold-accredited Alarm Receiving Centre.
24/7 control roomCheck calls, lone-worker support and escalation around the clock.
GPS-logged patrolsTime-stamped, photo-verified reporting you can audit.
First-aid trainedOfficers trained to respond to incidents and emergencies on site.
Risk-assessed plansSite risk assessment and written assignment instructions for every contract.

Concierge & Reception Security FAQs

Can concierge officers handle deliveries?
Yes. Officers log and store deliveries and manage contractor access as part of the service.
Do you provide concierge & reception security across the UK?
Yes. Prestige FM provides concierge & reception security nationwide, across England, Scotland, Wales and Northern Ireland.
Free quote

Get a concierge & reception security quote.

Share a few details and we’ll arrange a free site survey and a fixed-price proposal.

Phone0800 471 4792
Freephone · 24/7 emergency call-outs
Office hoursMonday–Friday, 9:00am–5:00pm
Cleaning is carried out at times to suit your site, including early mornings, evenings and weekends.
CoverageNationwide: England, Scotland, Wales & Northern Ireland
Registered officeGround Floor, 456 Shaftmoor Lane, Hall Green, Birmingham B28 8SZ
  • Reply within one working day
  • No obligation, no hard sell
  • Fixed monthly price

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We’ll be in touch within one working day. For anything urgent email hello@prestigefm.co.uk.

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